The way Ken Kujak saw it, the job he had was long on title and hours and short on authority and pay. RadioShack called him a "senior manager," but Kujak thought of himself more as "senior stock boy" or "senior sales associate." Yes, he had a few managerial duties, meetings to hold, forms to fill out. But those chores, he said, took no more than three or four percent of his time. What Kujak did -- what everyone who worked in RadioShack's 7,000 stores across the United States did -- was sell.

Although Kujak said he was often required to work 55 or 60 hours a week, he was not paid overtime. Worse, he complained about it. "I was one of the few who had a big mouth,'' Kujak said. He would ask his bosses: "Why are you forcing me to work Saturdays until 6 or 7 o'clock? I'm supposed to be a manager. Why can't I set my own time?" But those conversations, he said, went "absolutely nowhere."

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